At The Pied Piper, we don't just sell instruments — we care for them. Our repair and setup services are rooted in nearly six decades of family expertise, handled by a team of skilled professionals who understand that your instrument is more than just gear.

Whether you need a quick restring before a gig, a professional setup on a new purchase, or a full repair on a beloved instrument — we're here.

What We Offer

  • Restrings — acoustic, electric, bass, and ukulele
  • Professional setups and action adjustments
  • General repairs and maintenance
  • Electronics repairs
  • Fret work
  • Cleaning and conditioning
  • And more — call us and ask

Pricing: Call for current pricing. We'll give you an honest estimate before any work begins — no surprises.

New Albany, Ohio — The Pied Piper of New Albany

Our New Albany repair and setup team brings hands-on experience and a genuine love for instruments to every job. From quick restrings before a gig to full setups and complex repairs, every instrument is treated with the care and expertise that has defined The Pied Piper since 1967.

We serve musicians throughout New Albany, Columbus, Westerville, Gahanna, Dublin, Powell, Pickerington, Reynoldsburg, Pataskala, Johnstown, and the broader central Ohio area.

Walk-ins welcome. For complex repairs, call ahead so we can give your instrument the time it deserves.

📍 3 South High Street, New Albany, Ohio 43054
📞 614-259-7611
🕐 Monday – Saturday: 10:00 AM – 7:00 PM

Charleston, West Virginia — The Pied Piper of Charleston

Our Charleston repair and setup team brings decades of combined experience to every instrument that comes through the door — reflecting everything Chuck and Larry Levine built this store to be. We serve musicians throughout Charleston, Huntington, and the greater West Virginia area.

Walk-ins welcome. For complex repairs, call ahead so we can give your instrument the time it deserves.

📍 301 RHL Blvd., Charleston, West Virginia 25309
📞 304-744-0500
🕐 Monday – Saturday: 10:00 AM – 7:00 PM

Turnaround Time

Turnaround varies by repair complexity. Call ahead and we'll give you an honest estimate. Simple restrings and setups are often done same day or next day. We treat every instrument like it matters — because it does.

Shipping Your Instrument for Repair

We recommend bringing your instrument in person whenever possible so we can assess it together. If you need to ship an instrument for repair, please call us first to discuss packaging requirements and logistics before sending anything.

New Albany: 614-259-7611  |  Charleston: 304-744-0500

Questions?

The Pied Piper Music Store · The Pied Piper of New Albany, LLC · The Pied Piper of Charleston, Inc.